Hubby received a telesales call in mid-2012, and after hearing out the offer, hubby agreed to sign up for a totally free Credit Shield Insurance Plan offered by ING insurance company in collaboration with Citibank Credit Card (Malaysia).
The terms he was told (and double confirmed in that phone call) is that he doesn't need to pay a single cent if he has no credit card outstanding balance every month. He was sent a terms and conditions booklet in the mail and kept it, did not think too much about it.
Anyway, come August, the statement reflected a 21bucks charge for Credit Shield insurance premium. He double checked with the terms and conditions and the previous months for any outstanding balance and confirmed that he has paid up all his credit card outstanding balance IN FULL every month. The Credit Shield premium was first reflected as 0bucks in July statement. The deal was he is given free insurance as a reward for paying his credit card balance in full every month. No extra charges for the insurance coverage.
He called Citibank and was told that the insurance plan is only free the first month and will be charged a nominal fee based on subsequent months' outstanding balance of credit spent every month. Hubby was livid and pointed out there is no mention of that clause in the written agreement he received. However, the customer service person finally said they will refund the 21bucks and asked hubby to email or fax to request for a termination of the insurance coverage. He claimed that it is ING's fault for changing the clause. Oh, well, then it is their fault for overlooking that change!
Anyway, just a rant because this is the second Citibank Credit Card issue hubby encountered so far. At least this time, the result seems amicable. Keep it up, Citibank!
Showing posts with label fraud. Show all posts
Showing posts with label fraud. Show all posts
Friday, 7 September 2012
Crazy Housemate - Death Threat
Date of incident: Sept 7, 2012
My sister's boyfriend, Jac, rented a room directly from the landlord and moved in only yesterday.
Apart from him, there is another guy who rents the Master Bedroom, so there are the two of them in the house. Let's call this other guy Lay.
After Jac spent the first night there, an unexpected incident happened on the second evening which is today.
This housemate of his, Lay, suddenly banged his door repeatedly. Jac opened the door wondering why.
The moment the door was opened, Lay immediately charged in and grabbed Jac's collar and shouted at him for disturbing his peace in the house. He then raised his voice even more and said Jac occupied his spot on the show rack (the shoe rack is virtually empty), and he encroached his personal space. Jac started pushing Lay back when Lay started to grab his neck and tried to strangle him. Luckily Jac is of bigger built and could shake him off.
Lay said: I have tolerated you enough. You have been causing so much noise and trouble since you moved in a week ago. If you make anymore noise or trouble I will take the knife and stab you to death.
That is crazy talk as Jac only moved in a night before despite paying in full since a week ago and first met Lay. How could Lay say he has been making noises that made him couldn't sleep for that whole week since Jac only spent the first night there a day before? Psycho housemate!
And to make death threat over something ridiculous!
Jac called the landlord immediately and the landlord who was staying nearby came.
After much talk and Lay denying everything - Jac found out that this is not the first time Lay threatened the other tenants in the house.
Jac told my sis an hour later and my sis roped in our help and the five of us took umbrellas and sticks up to his room while helping Jac move out. Luckily he doesn't have much stuff yet so the five of us could carry all the stuff at one go. The crazy guy did not even exit his room once while we were there.
Jac called the landlord and said he wants his money back as the psycho housemate freaked him out and he fear for his life living there. The landlord agreed.
This incident added another streak of colour in our already colourful life. Just glad Jac is safe and sound and only broke his glasses which Lay stepped on and did not lose or break anything else.
The end
My sister's boyfriend, Jac, rented a room directly from the landlord and moved in only yesterday.
Apart from him, there is another guy who rents the Master Bedroom, so there are the two of them in the house. Let's call this other guy Lay.
After Jac spent the first night there, an unexpected incident happened on the second evening which is today.
This housemate of his, Lay, suddenly banged his door repeatedly. Jac opened the door wondering why.
The moment the door was opened, Lay immediately charged in and grabbed Jac's collar and shouted at him for disturbing his peace in the house. He then raised his voice even more and said Jac occupied his spot on the show rack (the shoe rack is virtually empty), and he encroached his personal space. Jac started pushing Lay back when Lay started to grab his neck and tried to strangle him. Luckily Jac is of bigger built and could shake him off.
Lay said: I have tolerated you enough. You have been causing so much noise and trouble since you moved in a week ago. If you make anymore noise or trouble I will take the knife and stab you to death.
That is crazy talk as Jac only moved in a night before despite paying in full since a week ago and first met Lay. How could Lay say he has been making noises that made him couldn't sleep for that whole week since Jac only spent the first night there a day before? Psycho housemate!
And to make death threat over something ridiculous!
Jac called the landlord immediately and the landlord who was staying nearby came.
After much talk and Lay denying everything - Jac found out that this is not the first time Lay threatened the other tenants in the house.
Jac told my sis an hour later and my sis roped in our help and the five of us took umbrellas and sticks up to his room while helping Jac move out. Luckily he doesn't have much stuff yet so the five of us could carry all the stuff at one go. The crazy guy did not even exit his room once while we were there.
Jac called the landlord and said he wants his money back as the psycho housemate freaked him out and he fear for his life living there. The landlord agreed.
This incident added another streak of colour in our already colourful life. Just glad Jac is safe and sound and only broke his glasses which Lay stepped on and did not lose or break anything else.
The end
Sunday, 29 July 2012
Procrastinator? Embracing Procrastination... A reflection on my career
I am a procrastinator. Due to an understanding of that, it comes with 'maturity' to truly see yourself for who you are - a procrastinator who loves the rush of adrenaline when you are striving to meet the deadline, and doing a pretty good job at that - when you meet others of the same nature, i.e. 'practitioners' of procrastination, that sense of 'familiarity' brought back some nostalgic feelings.
I hold the principle that if it doesn't harm anyone, I procrastinate, if it concerns a team, a group or of a larger scale, I finish the task before you can even say start. I am a selective procrastinator that way, I prioritise.
COMMUNICATING IN REAL LIFE AND BEYOND (UTILISING SOCIAL MEDIA)
You see, I have been in my current job for more than three years, and counting. For those uninitiated, I am a lecturer, an educator/teacher, however you call me, I'd like to call myself a communicator as I am sharing what I learned back in university, and also my work experience when I was still 'out there' in the industry - communication - and I find myself 'communicating' to these young people more than 'educating' them anyway. One advantage is that I get at least a third of my yearly number of 'new students' to befriend me on fb annually and I do get some of them as my twitter followers as well.
THE REALITY OF A TEACHING/EDUCATING JOB
However, right from the beginning, I am quite disappointed that the number of 'interaction' hours with the students tend to be lesser than the number of hours I spend pushing papers and deal with red pens (marking) and filling up mountains of forms and preparing reports. I think it is a global phenomenon for educators, the number of hours you actually spend with students are like a third or even a fourth of your whole workload?
YOUNG FOREVER?
Don't get me wrong, I do enjoy my job - the hours I spent interacting with the kids (I still call them kids in a good way as they are so very young!) reminds me of how beautiful youth is, the youth that is slowly slipping away from the physical body. They keep my spirit 'young' and with that, I feel more energetic and 'alive', hubby always commented on how 'fired up' and high-spirited I am - DAILY - he calls it 'hyper'. :-)
THE TRUE MEANING OF FEELING 'OVERWHELMED'
I never really know the feeling of being 'overwhelmed' till I took on this job.
NOT when I was reporter and the editor was staying back to wait for me to finish my front page news to complete the printing of the front and back page - which was reserved just for my news.
NOT when my neck was on the line when my client was breathing down my neck and shouting on the phone when something 'went wrong' a day before a huge event or when as a PR practitioner, the media attendance was really poor (read: one media turn-up) - we turned it around and somehow did not get overwhelmed and made it positive anyway!
NOT when it was the umpteenth time your client shoved back your work at you and complained your copywriting isn't up to what they were expecting, and finally they settled for the first few drafts you sent in the first place, without realising they themselves rejected it initially. No, those are NOT overwhelming.
NOT when the board of directors dislike the fact that you wrote something without having gone through it with them, despite the fact that you are not supposed to be answering to them anyway. No, not when your career seems to be in a tight fix.
Nope, I never considered those moments 'overwhelming'.
NOT when the office politics got worse and you are on the worst receiving end of it. NO, those are not really overwhelming, it is easy to walk away when you don't really have a reason to stay anyway.
I kinda summarised my entire career's 'most difficult moments' in those few paragraphs.
lol Exciting times.
Really, the rush of adrenaline in the heat of the chase really (still) gets me all fired up. I am THAT kind of person.
OVERWHELMED: MY DEFINITION
Sometimes, it does get stressful with the sheer number of students - average ten classes which translates to over 200 students at any given semester, and multiply that number by three assignments (not including the in-between assignment exercises you give), and at the end of every semester, you get equal number of exam scripts to mark in less than a week (average five working days and sometimes a few more days if you are lucky).
I find that after my regular work hours are over, minus the family meal times, washing up and household chores, and some winding down time with hubby in front of the telly, I need to sacrifice my sleeping time or even my weekends to catch up with the marking that I tend to bring home. Oh, I abhor marking. Detest, hate, shudder with apprehension... however you describe it oh yeah, I really am not a big fan, not even a small fan of marking. If we are talking about an entire class of a single class with only 18-20 students for an entire semester, oh yes, that is fine.
With my current institution, due to its popularity and large intake of students annually, to the extent we only have a single intake yearly as opposed to other instutitions who may have two or three or even four intakes annually, I guess you can say it is worth being proud that our single intake brings in enough number of students, the volume is really overwhelming we need to put a stop to double intakes or more.
QUANTITATIVE LOOK AT THE MEANING OF OVERWHELMING:
It is easy to get 200 students or more under your tutelage at any one time. If you need to spend about 20-30 minutes on a single item to mark, if you have already done the Maths about three paragraphs before, if there are a minimum of 200 students, you should get 600 assignments, and if it is a 'writing' paper, with exercises, with another three exercises (minimum) - add another 600 exercises, and 200 full length exam papers which takes about 30 minutes to fully mark (minimising errors) - so 600+600+200 = 1,400 items = 1,400 x 25 mins (average) = 35,000 minutes = 583 hours and 20 minutes. That is equivalent to 24 days 7 hours and 20 minutes.
And we have to squeeze that into 16 weeks. Each work day, we have 24 hours - Deduct 9 hours for regular work hours - deduct 6 hours daily for sleep (minimum) - deduct 1 hour for personal hygiene stuff - deduct 1 hour for commuting (travelling to and from work, shopping for household products, etc) - deduct 2 hours and 30 minutes for meals (including preparation at home or waiting for food outside) - deduct 30 minutes minimum for household chores, mostly laundry, don't talk about sweeping or mopping, deduct 1 hour for cuddling/telly time/chatting with your partner. That is not including 1 hour of catching up with the news, going online to check mails, some family time - calling up your parents/in-laws, and doesn't include maybe another 1 hour to engage in social media - 15 mins on twitter, 15 mins on fb, nah, who am I kidding, we need to do that twice to be fully engaged in social media - so an hour a day it is.
How many hours are you left with in a day? Exactly ONE HOUR left.
And I don't have kids yet. If I have kids, then that precious one hour will be taken away. Poof. So where do I squeeze in the marking? Spoken like a true procrastinator, back to the topic at hand.
By the end of the day, when you are winding down, the last thing you wanna look at are scores of 'mistakes' and half-hearted attempts of courseworks/assignments/work, however you call it. Maybe about 10% of them would be 'gems', truly a delight to mark but if you think of the rest of the 90%, it really takes away my appetite for even my favourite food. We haven't even factored in the time every lecturer need to prepare for lessons, research time, etc. Something's gotta give. Don't we have some personal me time? I haven't stepped into a spa or salon for the longest time!
For weekends, out of that 24 hours - we tend to have 'more time' to relax, or so we thought.
SACRIFICES
It is only a sacrifice if you don't enjoy doing it and I DON'T. So you sacrifice your sleep (I've stayed up all night and only took a nap at 7am before waking up at 9am to submit the scrips), your family time (thank Goodness for understanding spouses), your weekends are gone, bye!! and who even have time for some 'me time'?
DISHEARTENING, DISAPPOINTING OUTCOME
It does get very disappointing sometimes when you have repeated the same thing for 14 weeks since the first lecture and yet, at the finishing mark, where all runners reach the final destination, they just 'don't get it' and did exactly what you told them NOT to do.
Whose fault it is?
I do take it very hard and feel very bad when students fail or fail to achieve even a minimum pass. Even with a lot of 'hand-holding' and guidance, I find that there will still be 10% who just refuse to listen or just plainly ignore what you say. Such blatant disregard do make me lose it sometimes but I rarely show it in front of anyone.
The kids tend to skip lectures, there are those who diligently attend each lecture, rain or shine, with or without 'traffic jams', fatigue or illness.
Then why do those who chose to skip lectures cannot emulate those who diligently attend each lecture?
Answer: BLATANT DISREGARD and IGNORING BASIC MORAL VALUES LIKE RESPECT for others.
It makes my blood boil everytime these SAME STUDENTS ask for exam tips or say: "Please, give us very 'specific guidelines', Miss" - I feel like they are making fun of the entire semester and disregarding everyone's efforts the entire four months. Who are you to come at the end of the semester that once or twice to DEMAND FOR SOMETHING you don't even deserve?
Some even blatantly, albeit jokingly, asked for the actual questions. You might as well break into the safe and get caught and get expelled or worse, go serve your time in jail. You wanna drag me down with such a stupid request? What's the use of attending college/university when you don't wish to use your brain?
Yes, we can procrastinate, but not at the expense of others. If it only concerns you and your personal well-being, so be it.
However, if you are in a group, or a whole big system, just one weak link will cause the entire system to fail. Don't forget that every young person will grow up to be older and be part of the system that forms the society. We are all interconnected and what you do or say will affect others.
Oh yes, I have taken some harsh actions and said some hard-to-swallow remarks especially in the heat of the moment, which I am reflecting on right now. Some people just cannot take it, hence they lashed back the best way they can by complaining or b*tching about it online. Hey, what goes around, comes around, you think we are still in the Stone Ages? This is the Digital Age where nothing escapes anyone!
Your reputation is what people think you are; your character is what you are.
I guess I am comfortable enough in my skin to not really care about either. I have a pretty good reputation and I love my colourful character. We cannot please everyone!
Anyway, at the end of each semester, I do realise I am a forgiving person. I don't hold grudges as it really will eat you up inside, and I do forgive these kids who have 'trespassed', and ultimately, youth is when you are supposed to make mistakes. I blame youth and not the humans.
Related Post: Career Change? What Made Me Stick Around?
I hold the principle that if it doesn't harm anyone, I procrastinate, if it concerns a team, a group or of a larger scale, I finish the task before you can even say start. I am a selective procrastinator that way, I prioritise.
COMMUNICATING IN REAL LIFE AND BEYOND (UTILISING SOCIAL MEDIA)
You see, I have been in my current job for more than three years, and counting. For those uninitiated, I am a lecturer, an educator/teacher, however you call me, I'd like to call myself a communicator as I am sharing what I learned back in university, and also my work experience when I was still 'out there' in the industry - communication - and I find myself 'communicating' to these young people more than 'educating' them anyway. One advantage is that I get at least a third of my yearly number of 'new students' to befriend me on fb annually and I do get some of them as my twitter followers as well.
THE REALITY OF A TEACHING/EDUCATING JOB
However, right from the beginning, I am quite disappointed that the number of 'interaction' hours with the students tend to be lesser than the number of hours I spend pushing papers and deal with red pens (marking) and filling up mountains of forms and preparing reports. I think it is a global phenomenon for educators, the number of hours you actually spend with students are like a third or even a fourth of your whole workload?
YOUNG FOREVER?
Don't get me wrong, I do enjoy my job - the hours I spent interacting with the kids (I still call them kids in a good way as they are so very young!) reminds me of how beautiful youth is, the youth that is slowly slipping away from the physical body. They keep my spirit 'young' and with that, I feel more energetic and 'alive', hubby always commented on how 'fired up' and high-spirited I am - DAILY - he calls it 'hyper'. :-)
THE TRUE MEANING OF FEELING 'OVERWHELMED'
I never really know the feeling of being 'overwhelmed' till I took on this job.
NOT when I was reporter and the editor was staying back to wait for me to finish my front page news to complete the printing of the front and back page - which was reserved just for my news.
NOT when my neck was on the line when my client was breathing down my neck and shouting on the phone when something 'went wrong' a day before a huge event or when as a PR practitioner, the media attendance was really poor (read: one media turn-up) - we turned it around and somehow did not get overwhelmed and made it positive anyway!
NOT when it was the umpteenth time your client shoved back your work at you and complained your copywriting isn't up to what they were expecting, and finally they settled for the first few drafts you sent in the first place, without realising they themselves rejected it initially. No, those are NOT overwhelming.
NOT when the board of directors dislike the fact that you wrote something without having gone through it with them, despite the fact that you are not supposed to be answering to them anyway. No, not when your career seems to be in a tight fix.
Nope, I never considered those moments 'overwhelming'.
NOT when the office politics got worse and you are on the worst receiving end of it. NO, those are not really overwhelming, it is easy to walk away when you don't really have a reason to stay anyway.
I kinda summarised my entire career's 'most difficult moments' in those few paragraphs.
lol Exciting times.
Really, the rush of adrenaline in the heat of the chase really (still) gets me all fired up. I am THAT kind of person.
OVERWHELMED: MY DEFINITION
Sometimes, it does get stressful with the sheer number of students - average ten classes which translates to over 200 students at any given semester, and multiply that number by three assignments (not including the in-between assignment exercises you give), and at the end of every semester, you get equal number of exam scripts to mark in less than a week (average five working days and sometimes a few more days if you are lucky).
I find that after my regular work hours are over, minus the family meal times, washing up and household chores, and some winding down time with hubby in front of the telly, I need to sacrifice my sleeping time or even my weekends to catch up with the marking that I tend to bring home. Oh, I abhor marking. Detest, hate, shudder with apprehension... however you describe it oh yeah, I really am not a big fan, not even a small fan of marking. If we are talking about an entire class of a single class with only 18-20 students for an entire semester, oh yes, that is fine.
With my current institution, due to its popularity and large intake of students annually, to the extent we only have a single intake yearly as opposed to other instutitions who may have two or three or even four intakes annually, I guess you can say it is worth being proud that our single intake brings in enough number of students, the volume is really overwhelming we need to put a stop to double intakes or more.
QUANTITATIVE LOOK AT THE MEANING OF OVERWHELMING:
It is easy to get 200 students or more under your tutelage at any one time. If you need to spend about 20-30 minutes on a single item to mark, if you have already done the Maths about three paragraphs before, if there are a minimum of 200 students, you should get 600 assignments, and if it is a 'writing' paper, with exercises, with another three exercises (minimum) - add another 600 exercises, and 200 full length exam papers which takes about 30 minutes to fully mark (minimising errors) - so 600+600+200 = 1,400 items = 1,400 x 25 mins (average) = 35,000 minutes = 583 hours and 20 minutes. That is equivalent to 24 days 7 hours and 20 minutes.
And we have to squeeze that into 16 weeks. Each work day, we have 24 hours - Deduct 9 hours for regular work hours - deduct 6 hours daily for sleep (minimum) - deduct 1 hour for personal hygiene stuff - deduct 1 hour for commuting (travelling to and from work, shopping for household products, etc) - deduct 2 hours and 30 minutes for meals (including preparation at home or waiting for food outside) - deduct 30 minutes minimum for household chores, mostly laundry, don't talk about sweeping or mopping, deduct 1 hour for cuddling/telly time/chatting with your partner. That is not including 1 hour of catching up with the news, going online to check mails, some family time - calling up your parents/in-laws, and doesn't include maybe another 1 hour to engage in social media - 15 mins on twitter, 15 mins on fb, nah, who am I kidding, we need to do that twice to be fully engaged in social media - so an hour a day it is.
How many hours are you left with in a day? Exactly ONE HOUR left.
And I don't have kids yet. If I have kids, then that precious one hour will be taken away. Poof. So where do I squeeze in the marking? Spoken like a true procrastinator, back to the topic at hand.
By the end of the day, when you are winding down, the last thing you wanna look at are scores of 'mistakes' and half-hearted attempts of courseworks/assignments/work, however you call it. Maybe about 10% of them would be 'gems', truly a delight to mark but if you think of the rest of the 90%, it really takes away my appetite for even my favourite food. We haven't even factored in the time every lecturer need to prepare for lessons, research time, etc. Something's gotta give. Don't we have some personal me time? I haven't stepped into a spa or salon for the longest time!
For weekends, out of that 24 hours - we tend to have 'more time' to relax, or so we thought.
SACRIFICES
It is only a sacrifice if you don't enjoy doing it and I DON'T. So you sacrifice your sleep (I've stayed up all night and only took a nap at 7am before waking up at 9am to submit the scrips), your family time (thank Goodness for understanding spouses), your weekends are gone, bye!! and who even have time for some 'me time'?
DISHEARTENING, DISAPPOINTING OUTCOME
It does get very disappointing sometimes when you have repeated the same thing for 14 weeks since the first lecture and yet, at the finishing mark, where all runners reach the final destination, they just 'don't get it' and did exactly what you told them NOT to do.
Whose fault it is?
I do take it very hard and feel very bad when students fail or fail to achieve even a minimum pass. Even with a lot of 'hand-holding' and guidance, I find that there will still be 10% who just refuse to listen or just plainly ignore what you say. Such blatant disregard do make me lose it sometimes but I rarely show it in front of anyone.
The kids tend to skip lectures, there are those who diligently attend each lecture, rain or shine, with or without 'traffic jams', fatigue or illness.
Then why do those who chose to skip lectures cannot emulate those who diligently attend each lecture?
Answer: BLATANT DISREGARD and IGNORING BASIC MORAL VALUES LIKE RESPECT for others.
It makes my blood boil everytime these SAME STUDENTS ask for exam tips or say: "Please, give us very 'specific guidelines', Miss" - I feel like they are making fun of the entire semester and disregarding everyone's efforts the entire four months. Who are you to come at the end of the semester that once or twice to DEMAND FOR SOMETHING you don't even deserve?
Some even blatantly, albeit jokingly, asked for the actual questions. You might as well break into the safe and get caught and get expelled or worse, go serve your time in jail. You wanna drag me down with such a stupid request? What's the use of attending college/university when you don't wish to use your brain?
Yes, we can procrastinate, but not at the expense of others. If it only concerns you and your personal well-being, so be it.
However, if you are in a group, or a whole big system, just one weak link will cause the entire system to fail. Don't forget that every young person will grow up to be older and be part of the system that forms the society. We are all interconnected and what you do or say will affect others.
Oh yes, I have taken some harsh actions and said some hard-to-swallow remarks especially in the heat of the moment, which I am reflecting on right now. Some people just cannot take it, hence they lashed back the best way they can by complaining or b*tching about it online. Hey, what goes around, comes around, you think we are still in the Stone Ages? This is the Digital Age where nothing escapes anyone!
Your reputation is what people think you are; your character is what you are.
I guess I am comfortable enough in my skin to not really care about either. I have a pretty good reputation and I love my colourful character. We cannot please everyone!
Anyway, at the end of each semester, I do realise I am a forgiving person. I don't hold grudges as it really will eat you up inside, and I do forgive these kids who have 'trespassed', and ultimately, youth is when you are supposed to make mistakes. I blame youth and not the humans.
Related Post: Career Change? What Made Me Stick Around?
Friday, 6 July 2012
Anyone have any problem with deleting your profile from The Profile Engine?
I have a habit of googling my own name from time to time and now is one of the times.
I am irked to see that The Profile Engine has not only taken my entire fb profile (which I made NOT public searchable beyond fb, and not only 'summarised' my entire timeline, and everything I shared publicly on that one page, it actually has a whole list of my friends on it as well!
FYI, I have set the privacy for my friends, edited my friends list so that it is only viewable to me... that was earlier today, and now few hours later, the page apparently still has the info it has grabbed from fb.
http://profileengine.com/people/sue.tiong/sue.tiong
I guess, they will ADD things but not take them away?
I tried to claim the profile and entered an email to be associated with it, and trust me, I've entered two email addresses, and both times, I failed to claim the profile.
You see, they have set a 'rule' that you need to 'claim' the profile before you can delete the profile from their site. I smell something fishy because they will get hold of your email then and can have access to your email by spamming you with whatever things they will.
Only thing is, I followed the HELP intruction and nada, nothing happened and I still cannot 'claim the profile' nor deactive that profile. In the first place, how DID my profile appear in the profile engine anyway!!
Anyone with this kinda problem? I have read the alternative stated in the Help page - I don't wanna be scanning my personal identification documents and emailing them, hey, I am not even aware fb has that 'alliance' with The Profile Engine in the first place?
You may reply on twitter @suetiong as comments here needs moderating, i.e. takes longer to appear. Thanks!
I am irked to see that The Profile Engine has not only taken my entire fb profile (which I made NOT public searchable beyond fb, and not only 'summarised' my entire timeline, and everything I shared publicly on that one page, it actually has a whole list of my friends on it as well!
FYI, I have set the privacy for my friends, edited my friends list so that it is only viewable to me... that was earlier today, and now few hours later, the page apparently still has the info it has grabbed from fb.
http://profileengine.com/people/sue.tiong/sue.tiong
I guess, they will ADD things but not take them away?
I tried to claim the profile and entered an email to be associated with it, and trust me, I've entered two email addresses, and both times, I failed to claim the profile.
You see, they have set a 'rule' that you need to 'claim' the profile before you can delete the profile from their site. I smell something fishy because they will get hold of your email then and can have access to your email by spamming you with whatever things they will.
Only thing is, I followed the HELP intruction and nada, nothing happened and I still cannot 'claim the profile' nor deactive that profile. In the first place, how DID my profile appear in the profile engine anyway!!
Anyone with this kinda problem? I have read the alternative stated in the Help page - I don't wanna be scanning my personal identification documents and emailing them, hey, I am not even aware fb has that 'alliance' with The Profile Engine in the first place?
You may reply on twitter @suetiong as comments here needs moderating, i.e. takes longer to appear. Thanks!
Friday, 18 March 2011
Citibank Does Not Protect Its Credit Card Users from Fraud - My husband's dispute with Citibank since May 2010
“The cardholder’s maximum liability for unauthorised transactions as a consequence of a lost or stolen credit card shall be confined to a limit specified by the issuer of credit cards, which shall not exceed RM250 provided the cardholder has not acted fraudulently or has not failed to inform the issuer of credit cards as soon as reasonably practicable after having found that his credit card is lost or stolen.”
Card information is obviously stolen. Shame that Citibank does not follow this guide. How to liaise with the merchant when we did not engage their services in the first place because it is obviously fraud.
Please read from bottom up. After the Valentine's Day email to us, I shot another email back reprimanding her for not only addressing me with any title she misspelled my name, and she never replied.
I just shot another email just about now as Citibank obviously got sued and lost in a fraud case where a woman got charged nearly her entire month salary for travel expenses that she never made. Geez, I'll ask my hubby to cancel his card AFTER he got a refund.
--- On Mon, 2/14/11, @citi.com> wrote:
Card information is obviously stolen. Shame that Citibank does not follow this guide. How to liaise with the merchant when we did not engage their services in the first place because it is obviously fraud.
Please read from bottom up. After the Valentine's Day email to us, I shot another email back reprimanding her for not only addressing me with any title she misspelled my name, and she never replied.
I just shot another email just about now as Citibank obviously got sued and lost in a fraud case where a woman got charged nearly her entire month salary for travel expenses that she never made. Geez, I'll ask my hubby to cancel his card AFTER he got a refund.
--- On Mon, 2/14/11, @citi.com> wrote:
From:@citi.com>
Subject: RE: URN: 090220111310564585 - I1006070041
To:
Date: Monday, February 14, 2011, 8:39 AM*She spelled my name wrongly!* (I HATE IT WHEN PEOPLE MISSPELL MY NAME!)
The booking details already provided by the merchant.
The bank do not have further chargeback right against the merchant. Please liaise with merchant for a refund. Or you can bring the case to Consumer Tribunar. (wrong spelling)
Thanks & Regards
HER NAME
BankCard Operations Problem Resolution
Tel: 03- 238
Fax: 03- 271
email: her address@citi.com
From:MY REPLY
Sent: Thursday, February 10, 2011 12:10 PM
To: CITIBANK; MY HUSBAND
Subject: RE: URN: 090220111310564585 - I1006070041
Maybe we can bring this to the Consumer Tribunal. It's a losing battle trying to work it out with Citibank.
ME
--- On Thu, 2/10/11, MY HUbby's address a@hotmail.com> wrote:
From: HUBBY's ADDRESS @hotmail.com>
Subject: RE: URN: 090220111310564585 - I1006070041
To: THAT CITIBANK OFFICER@citi.com
Cc: MY ADDRESS@yahoo.com
Date: Thursday, February 10, 2011, 11:58 AMDear Ms. HER NAME,
Good day and thanks for your email pertaining to my case.
I did receive this document before but what i'm requesting here is, I want to see the proof from the hotel on when and where I did the reservation. This slip doesn't tell any booking time/date and the booking date is the date i'm leaving Hong Kong. Why am I doing this since my flight back to Malaysia is on the same day?
Anyway, I insist I want to see the booking details as in where, when I make this reservation. Thank you very much for your help and I hope you can understand my situation here. Thank you.
BR,
MY HUSBAND
From: THAT CITIBANK OFFICER@citi.com
To: MY HUBBY's ADDRESS@hotmail.com
Date: Thu, 10 Feb 2011 11:11:32 +0800
Subject: URN: 090220111310564585 - I1006070041Hi Mr ,
As per our tele-conversation, please refer the below attachment that the hotel provided.
This is a hotel room reservation and reservation is confirmed with confirmation # 259997
Definitely, there is no signature because you did not “ turn up”.
Thanks & Regards
xsssssxxxxxxx
BankCard Operations Problem Resolution
Tel: 03- 23
Fax: 03- 27
email: her address@citi.com
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