Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Thursday, 11 September 2014

AFTER AWHILE

After awhile,
Time heals,
Hearts may soften,
But some harden,
Minds are fixed,
Memories distorted,
All seen through rosy lenses,
Or perhaps still buried in bitterness,
Seeing things through a tinted blurry window pane.

After awhile,
Why peace still eludes the world?
Senseless destruction
of humankind and nature
Warped thinking
Bent on twisted mindset
Still...


After awhile,
Does it matter?
Yes, then do something about it.
No, then say nothing about it.
Enough negativity in the world...

After awhile,
Some lose
Some win
Some gain
Some let go
Others indifferent
Some care till the end.

After awhile,
Children grow,
People age,
Some pass on,
Life goes on.

~ Been awhile... Sue Sept 11, 2014

Saturday, 21 December 2013

Papparich Service Terrible... Sucks doesn't even begin to describe it

Never thought my year-end post will be like this but here goes, LONG POST AHEAD, and I am still fuming hot!

Papparich Service Terrible

We arrived to a busy restaurant. A slight delay is unavoidable so we were prepared to wait half an hour or so... who knows it took an hour plus for our tummy to be filled. We are 4 adults and a baby. We took our seats with a 10-month-old baby. Asked for high chair before we sat down. Purposely went to the counter in front to ask. In the end we, one has to search for a baby chair ourselves. Sat down. No menu. Had to walk to get it ourselves. Pressed button many times.
Filled form. We submitted our form before the Indian customers two tables away. They haven't even arrived when we submitted the order form.
Indian customers get their drinks first. We waited patiently. Half an hour later no drinks.
Table 69 that is us grew hungry and impatient.
They forgot our order.
Even the table that arrived later than the Indians (no racism intended) got their drinks.

Then one person got her meal 45 minutes after ordering. Second person got her meal 15 mins later. Then last two waited till the other two nearly finished. I finished my drink and ordered another one. It never came.

Went to pay immediately after finishing the very late last two meals as baby is growing restless after more than an hour there.

Thirsty as my second drink never arrived. Messed up my order and brought wrong drink I didn't order.
Manager a Chinese, asked cashier to give 15% discount with no service tax. Cashier gave 8% discount. Then rectified and gave 15% discount but charged service tax for lousy service.had to leave fast as baby was crying. What's the point of saying won't charge service tax and give discount but in the end charge also. Liar.
The men laughed at me when I said I was thirsty. Manager even laughed and offered my drink that never arrived saying cheng lei yam. I said I dont feel like it anymore and he snickered. I then raised my voice and said why so funny. Kenapa ketawa. No one said sorry for snickering at my complaint. Said sorry for service. Can simply laugh at people. I never said any bad words or swear. Simply unprofessional. Pappa rich Sri Rampai near my house is way better than this Sunway Pyramid outlet.
I demand a proper apology for bad service cheating me of a promised discount and for laughing at a customer. I am deeply offended and disappointed.

Receipt number 428606 Saturday Dec 21 2013

Exact complaint lodged at Papparich official website tonight

P/s - Yes, of course they gave me hot water while waiting for my baby's bottle, and yes, they did offer me air kosong, plain water after I asked at the cashier when paying - don't you have water? Kamu tidak ada air kosong ka? More than 5 times. FIVE FREAKING TIMES and MORE.


Tuesday, 2 April 2013

20 Things a Woman Should Tell Her Son

Read this and found it useful, hence I am sharing here on my blog:

TWENTY THINGS A MOTHER SHOULD TELL HER SON

1. Play a sport.
It will teach you how to win honorably,
lose gracefully, respect authority,
work with others, manage your time
and stay out of trouble.
And maybe even throw or catch.

2. You will set the tone
for the sexual relationship,
so don't take something away from her
that you can't give back.

3. Use careful aim when you pee.
Somebody's got to clean that up, you know.

4. Save money when you're young
because you're going to need it someday.

5. Allow me to introduce you
to the dishwasher, oven,
washing machine, iron,
vacuum, mop and broom.
Now please go use them.

6. Pray and be a spiritual leader.

7. Don't ever be a bully
and don't ever start a fight,
but if some idiot clocks you,
please defend yourself.

8. Your knowledge and education is something
that nobody can take away from you.

9. Treat women kindly.
Forever is a long time to live alone
and it's even longer to live with somebody
who hates your guts.

10. Take pride in your appearance.

11. Be strong and tender at the same time.

12. A woman can do everything that you can do.
This includes her having a successful career
and you changing diapers at 3 A.M.
Mutual respect is the key to a good relationship.

13. "Yes ma'am" and "yes sir"
still go a long way.

14. The reason that they're called "private parts"
is because they're "private".
Please do not scratch them in public.

15. Peer pressure is a scary thing.
Be a good leader and others will follow.

16. Bringing her flowers for no reason
is always a good idea.

17. It is better to be kind
than to be right.

18. A sense of humor
goes a long way
in the healing process.

19. Please choose your spouse wisely.
My daughter-in-law will be the gatekeeper for me
spending time with you and my grandchildren.

20. Remember to call your mother
because I might be missing you.

Don't forget to share

(Credit: +Nino Rostomashvili)

You may be interested in: http://suesanctuary.blogspot.com/2013/03/30-days.html

or

A Hand Reaching Out to Touch Her Son

SOMETHING BIG IS HAPPENING

Saturday, 16 February 2013

Something big is happening

Dear blog,

Something big is about to happen, I have been beside myself for many months now... this is getting too much to bear.

:)I have a smile on my face, and I have secret I can't tell you, a very good secret.

Today (Feb 16, 2013) is the 7th Day of the Chinese Lunar New Year. Usually the Lunar New Year is celebrated for 15 days. Today is Human Birthday for all humans in the world, "Ren Ri". Happy Birthday to all humans!

Happy Lunar New Year to all those who are celebrating!

To be continued in about a week's time or more...

WHAT'S HAPPENING?

Saturday, 27 October 2012

Third Letter to My Younger Self (Tegami reprise) アンジェラ・アキAngela Aki 手紙 ~拝啓 十五の君

I am listening to my favourite Japanese song, Tegami, google up アンジェラ・アキ Angela Aki 手紙 ~拝啓 十五の君 which tells of a story of how a 15-year-old found it hard to live on in life and wrote a letter to her future self and her future self actually replied.



Here is another letter to myself. You can read about my previous letter here. Or just click on 'letters' on the labels menu for all the letters I've written, more like open letters, I'm an open book anyway. :-)

Dear Sue (myself) who just got married in 2007,

You should still be grieving for the loss of our little one (RIP 09092007) who did not even have the chance to be born and breathe his/her first breath of life... the pain is raw, especially in the first four years, but trust me, by 2011, you can talk about it calmly without shedding a tear. The sadness is still there, but I guess we just get stronger as time passes.


I know by now, end Oct, you feel like life is ending for you, you are blaming everyone and most of all, we blamed ourselves, and lashed out at the closest person, our darling husband, bless his kind soul. He is not a man of many words and yes, he is a loving man, despite his lack of sensitivity, he will surprise us, dear Sue, yes, I never knew love has no limit, I love him now even more than when I first married him. Guess this is what love is all about, not bound by any limit?

No, we don't have a kid yet five years plus from now, the pregnancy test kit is still showing the single line of negative. Trust me, all the months of trying and disappointment is a 'training' for us to be stronger and face what lies ahead of us. What you may ask? I didn't see the answer back then but now I can tell you this:

With the many happenings in my life right now, example - this, I find that my husband and I (and generally the whole family and everyone linked to us socially), are growing by leaps and bounds especially when it comes to self-reflection, character-reflection, changes in life's outlook (thoughts and opinions) and I can sum it up with one phrase: we all learn how to be true humans. My mother-in-law taught us all that.

In the past, in healthier times, our mother-in-law would do all she could, cook, clean, care, cook, clean care, she repeats all these with a fervent desire to give the very best to her loved ones, she does not discriminate even if it is a stranger asking for a glass of water at her gate, or the last customer to arrive when she was about to pack up and go home when she was selling cakes and delicacies called "kueh" (gway), sweet stuff she made and I was told her generosity extended to the extent she literally gave away free "kueh" at the end of the day.

There is not a single thought of greed in this noble woman, not a single shred of selfishness, she is truly selfless and only live to serve others. Some more materialistic people may think this is foolish, but over the years, the short five years I have been her daughter-in-law, I began to see things from her point of view.
You don't lose anything just by being helpful and generous, instead, you gain satisfaction and you gain more by giving.

Our mother-in-law truly embraced the meaning of giving unconditionally, loving unconditionally, she found joy in serving others.

I plan to write a book on her and I have started a bit on that, starting with this blogpost, I shall take November off from work and accompany her, be by her side wherever she goes, and I shall start typing away on my laptop, I shall remember to save everything and back it up on my thumb drive just in case my laptop fail me. I shall ask her questions if I am stumped, but that won't be much, I remember almost everything, every little story, every anecdote she told me since I first called her "Auntie" in 2004, up till now, I call her "Mommy". I guess every woman who talks a lot remembers a lot too as we relate and repeat the stories to one another.

My summary is:
In the past one and a half months, coming to two months, I have learned and still learning the art of living from this admirable woman I call my mother-in-law.

She is a simple woman, some may even call her one of the simple country-folk, a typical housewife, but to everyone whose lives she touched, she is more than that! She is the epitome of the perfect woman, virtuous, God-fearing (she believes in the Goddess of Mercy and surrenders her fate to Her), generous, always putting others before Self (she has truly learned the art of mastering "Anatta", Buddhism teaching for no-self, no-ego), even in the past two months, her learning curve is pretty steep and she has actually perfected her character and started to let go a lot! I feel like she is almost a saint, my mother-in-law!

To the Sue five years ago,
I know you feel like life is at the bleakest now, especially when you yearn so much for a child and have him/her taken so suddenly away from you, it is rough on darling hubby too, but let me tell you this, if we have a cute adorable five-year-old now, we cannot do what we are doing now. We cannot grow as much as we are growing now (not growing fat, but growing up).

Darling hubby is growing up too, we are actually more mature and we are learning new things everyday, the meaning of what it truly means to be human.

It is simple, no religious incantations, no prayer, just one word: "ACCEPTANCE".

Remember how we used to ask: WHY? Why me? Why now? Why not?

Now I know why and I tell you this:

Everything happens for a reason. Whatever that happens, no matter how bad, it must be good. There is always hope in despair. Even when the going gets tough, the tough always get going. Yeah, I know, cliche but they are all TRUE!

Why are we still childless? The way I look at it, it is because we are meant to be serving this noble woman who have always put others before herself. How can we fully concentrate in caring for our beloved mother-in-law if we have a toddler or two towing along? We will feel bad if we neglect our kid(s) to care for an elderly, knowing our motherly instinct!

It is as if the jigsaw puzzle pieces are coming together and I can finally see the whole picture, mommy (yeah, we call her mommy now, we truly love her now, you know), mommy needs us to be by her side, and we are willing to be by her side and THANK GOODNESS we are childless now. It is a blessing in disguise. We are still in our early 30s, Sue, we can still try. Mommy needs us now. We shall be strong, child(ren) can wait.

It is a chance denied to many, to care for the elderly and repay all their love for us. I feel blessed, so hang in there. All will end well in the end. Have faith!

Yours lovingly,
Sue (Oct 27, 2012)

If you wish to read more, follow these in chronological order:

Since they are already published anyway, just sharing these if you have a few minutes to spare:

Read this first:
http://suesanctuary.blogspot.com/2012/10/third-letter-to-my-yo
unger-self-tegami.html


All written from my heart.

1. http://suesanctuary.blogspot.com/2011/07/my-first-letter-to-my-future-self-july.html

2. http://suesanctuary.blogspot.com/2012/07/our-love-story-how-i-became-mrs-lee-in.html

3. http://suesanctuary.blogspot.com/2012/10/third-letter-to-my-younger-self-tegami.html

I admit I still have a lot to learn and I am still trying to improve on my manners, speech and thoughts. Sorry if I have offended anyone with my direct speech sometimes, and my hormonal emotional outbursts especially when I was younger and just newly married to the Lee family.

My reflection on mommy's illness started the second day after I found out (Dr Catherine told me at just before 5pm on Sept 5, 2012) - a snapshot of my 'journey' and what I have learned the past one month plus:

http://suesanctuary.blogspot.com/2012/09/spending-last-moments-together.html

http://suesanctuary.blogspot.com/2012/09/in-fog-and-mist.html

Then I started to reflect and wrote this one: http://suesanctuary.blogspot.com/2012/09/how-we-should-treat-elders.html

After we visited nenek in Sarawak, or when we decided to visit nenek in Sarawak:

http://suesanctuary.blogspot.com/2012/09/when-darkness-seemed-forever-first-ray.html

Then I reflected on the meaning of love and caring:

http://suesanctuary.blogspot.com/2012/09/love-and-attention.html

On my birthday this year I wrote this:

http://suesanctuary.blogspot.com/2012/10/2012-birthday-wish.html

Then hubby and I went for counselling at a Hospis (free of charge) and I was moved by this hanging on the wall:

http://suesanctuary.blogspot.com/2012/10/never-give-up.html

Then after mommy told me directly she isn't afraid of death, I wrote this:

http://suesanctuary.blogspot.com/2012/10/accepting-death.html

And finally my third letter above:

http://suesanctuary.blogspot.com/2012/10/third-letter-to-my-younger-self-tegami.html

Sunday, 30 September 2012

The Importance of a Good Quality Business Card

I came across this tip to attract business prospects, and this brought me back to about five years back when I was working as a PR consultant, yeah, some sort like an expert in Public Relations to help organisations build and maintain mutually beneficial relationship with the public through the media, and get paid good money to spin it. :)

I was attached to the more dire entity you call a company. Why do I say that? The man we called "boss" wanted to minimize operation costs and did not subscribe to newspapers. The junior associates in that PR firm and when we do have them, the interns, would go to the 24-hour-convenience stores to browse through the newspapers for free. That way, our "boss" can save about less than 10bucks a day, and we are a public relations company dealing with media coverage and news.

For those uninitiated, one of the more mundane jobs of a public relations practitioner (PRP) is to scour the newspapers DAILY including Sat and Sun. Since the office does not subscribe to newspaper (I think we Were the only PR firm without a newspaper subscription), on weekends, forget sleeping in or waking up late, as the "manager", I was responsible to grab the precious copy by either reading them first or buy them if our clients' news or their competitors are featured. Usually I just bought them right away and read later, I do know how to read the sign "Please pay without reading"... and each time I submitted my claim, I got a short lecture on how we should minimize buying the newspapers so there won't be clutter in our inventory, save the trees, etc from that moustached man we called "boss".

Hence it did not come as a surprise when we are given Pre-printed name cards with considerable white space and we were given a RM6 chop (RM6=USD2), and a ink/stamp pad and even the consultant (I was the next in line after the boss) had to chop her own name, position and phone number on that card. Don't get me wrong, the card was made of superior quality but that black stamped bit of details spoiled the image of 1. The bearer of the card, 2. The firm, 3. The owner of the company (that miserly man we call boss) and 4. The entire Malaysian PR industry players.

The man we called boss said the black stamped ink blended in well with the card and no one noticed, but in our first meeting with a big client (French-based), the director pointed out the stamped ink on my card in front of that stingy man I called boss, and hey, who said no one noticed again?

I left the firm in August 2008 and I even turned down a part time consultancy (and managerial) position offered by this man I called boss. No thanks. I have enough money skimping experience to last me a lifetime thanks to him. Oh noticed how I said this man I CALLED boss? I just want to emphasise the past tense. Let it remain a past that taught me the extreme end of cutting costs and to the extent of cutting corners but that is another story.

Below is the screenshot of the tweet which brought back these memories, they seem funny now but back then, my was it frustrating!!!